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Monday, June 30, 2004 (7pm) MINUTES APPROVED
Board
Present: Graeme Hussey (President/Board Chair, Human Resources Committee Liaison), Andy Summers (Vice President, Promotions Committee Liaison), Geoff Webb (Treasurer, Finance Committee Liaison), Christie Stephenson (Secretary), Jason Diceman (Annual General Meeting Committee Liaison), Justin McNabb (Food Issues Committee Liaison), Grif Cunningham (Property Management and Planning Committee Liaison), and Aysa September (Web Committee Liaison, Member Labour Committee Co-Liaison).
Regrets: Anil Reddi (Chronicle Committee Liaison, Orientation Committee Liaison), Lachlan Story (Member Labour Committee Co-Liaison).
Staff
Present: Sarah Fairley (General Manager)
1. Approval of Agenda
Agreement by consensus to approve the agenda with the addition of an in-camera item.
2. Correspondence and Announcements
Graeme reported there had been no correspondence from members. Christie added there had been no email messages send to the board. Graeme noted that the date of the August board meeting would be changed to the 30th of the month.
3. Minutes
Agreement by consensus to approve the minutes with an amendment to clarify which budget had been approved and reflect the fact that the Web Committee report had been submitted.
4. Business Arising
4A. Appointment of board member - Jason Diceman
Jason provided board members with some information about his background and interest in serving on the board.
Agreement by consensus to appoint Jason Diceman as a board member to fill the vacancy following Ed’s departure.
5. Executive Reports
5A. President (Graeme)
Report submitted:
Action Items Completed:
- Organized, facilitated board retreat and follow-up.
- Board picture distributed to Aysa to post on Web site.
- Confirmed that Ed resigned from the board.
- Communicated with the GM and various board members on various issues.
- Participated in member labour reconciliation and transition to new system.
- Contacted/identified potential board candidates.
Action Items Not Completed:
- Follow-up on Karma board 6 month plan. See the attached document, President's report-6 Month Plan. This document contains the goals set by the board for the next 6 months and those who are responsible. I will outline how we will move forward.
Announcements to the board and committees:
- Looking for feedback on new board agenda format.
- I will follow-up with individual board members on the items coming out of the board retreat that are included in the 6 month plan.
Discussion
Graeme distributed the task list generated at the board retreat and said he would follow up with board members individually.
Graeme requested that board members also let him know about their intentions in terms of remaining on or running for the board again, as well as their committee or executive position interests.
Graeme noted he would like to develop a closer relationship with ONFC and other co-ops in Canada and internationally. Jason suggested the Ontario Co-op Association would be a good contact.
5B. Vice President (Andy)
No Report submitted
NOTE: There is one attached document that pertains to the vice president report, Craft Sale Event.
Action Items Not Completed:
- Passing of existing Policies
- Craft Sale: Inappropriate behavior investigation.
5C. Treasurer (Geoff)
Report submitted
See attached document titled, 040630-Treasurers Report and 2004-05 Budget.
Discussion
There was a discussion of Geoff’s budget figures and what assumptions the projections they were based on. He review several budget options. There was support for the budget that assumed a 4% rate of growth and a wage line that assumed non-management staff raises but did not account for increases in management costs. Graeme noted that there would be a budget review half way through the fiscal year and adjustments could then be made to the figures as needed. Geoff also indicated that the budget that the board preferred included figures to build a $3,750 capital reserve (reflected as expense items) over the first four months to begin rebuilding the reserve fund which has now been depleted.
Aysa asked whether the amount budgeted for bank charges accounted for the introduction of debit and credit cards. Geoff said no, because it was unknown how much those charges would be.
Motion to adopt the 2004/2005 budget presented by the Treasurer (Webb/Hussey) passed unanimously.
Sarah noted that the inventory count had been $6k higher than expected so the net income had been brought to a $20k loss, $13k of which had been due to the blackout losses. She and Geoff agreed that the Blackout Recovery Plan had been a success in raising revenue. She noted her preference would be to leave the resulting new markup (minimum average of 1.325%) in place.
Motion to maintain the markup level introduced under the 2003/04 Blackout Recovery Plan (Webb/Summers) passed unanimously.
Geoff reported that Karma’s bookkeeper Victoria Bale had indicated that the year end financials were ready to go to the auditor.
Motion to send the final financial statements to Karma’s auditor (Webb/Stephenson) passed unanimously.
Graeme pointed out there were five months in the budget adopted where Karma was anticipating a loss. Geoff indicated that the projections were based on past experience and that it would be up to the board to address it, perhaps in the context of the business planning committee that had be discussed.
Agreement by consensus to establish a Business Planning Committee that would include the President, Vice President, Treasurer and other members as required based on their knowledge and expertise.
Justin suggested that the Business Planning Committee consider increased and/or variable markup strategies.
5D. Secretary (Christie)
Report submitted:
Action Items Completed:
- Draft May 2004 board meeting minutes and distributed to directors for review
- Amended April 2004 board meeting minutes and submitted for website posting
- Checked board@karmacoop.org account for messages intended for the board
- Posted April board meeting minutes at the store
6. Committee Reports
6A. AGM Committee (Christie)
Report submitted:
Date of last meeting: NA
Date of next meeting: NA
Action Items Completed:
- Palmerston Library Theatre has been booked for Monday October 25th.
Action Items Not Completed:
- Bylaw review pending.
Questions for the board:
- Palmerston Library Theatre only holds 120 people, AGM committee is assuming that is enough, if any board members have concerns about this capacity maximum, please let us know.
Discussion
Jason asked on behalf of the AGM Committee whether board members had any concerns about the capacity maximum of Palmerston Library Theatre, which only holds 120 people. There was a discussion about anticipated turnout levels and a general feeling that the PLT would be large enough. There was also a suggestion that the committee look at past attendance figures before making a final decision on the location.
6B. Chronicle Committee (Anil)
Report Submitted
Date of Last Meeting: 15 June 2004
Date of Next meeting: 11 August 2004
Action Items Completed:
- The Committee met to discuss future issues and budget allocation.
Action Items Not Completed:
- The Chronicle Committee will decide how to use available funds more efficiently.
Announcements to the board and committees:
- Welcomed new members of the Committee - Ember, Linda, Bruce.
- Reprint of Member Labour issue went ahead not using Chronicle funds.
- The Chronicle Committee is considering the use of colour either on the front cover or somewhere else in the Chronicle. Costs for this use of colour will be investigated. There is a specific intention to increase the “graphic” image of the Chronicle with photos and illustrations. A call for more photographers, and illustrators will be put out to the membership of Karma. The hard-working Chronicle Committee would also like a budget allocation for some funds to supply snacks/food for their bi-monthly meetings.
- As far as future special issues, the Chronicle Committee feels that any more than a maximum of 2 special issues per year would seriously compromise the special role of the Committee. They feel that any special topics can be handled with articles in the Chronicle.
Questions for the board:
- Members of the Chronicle Committee would like to use the 8 1/2 x 14 size for future issues. The Chronicle Committee would like to continue to use the same recycled paper for all future issues. There is, however, left over stock of 8 1/2 x 11. Would the Coop be interested in either using this paper for itself, or perhaps even selling it? That way we could go straight into the larger, more effective size.
Discussion
The Chronicle Committee submitted a question to the board about whether Karma would like to use its excess 81/2 x 11 paper stock as it is planning to use 81/2 x 14 for future Chronicle issues. There was a suggestion that the committee contact Sarah about whether the co-op would like to use it.
6C. Finance Committee (Geoff)
Report submitted
Date of Last Meeting: June 19, 2004
Date of Next meeting: July 17, 2004
Action Items Completed:
- Recommended Budget Sent to Board for approval.
- First draft of Committee Manual reviewed
Action Items Not Completed:
- Karma Financial Model
- Tracking of Non-member days for sustainable model
- Hydro charges investigation
- Debit/Credit Card Communication Strategy
Announcements to the board and committees:
- For the remainder of this mandate the Finance Committee will be working on and bringing forward to the Board a number of “Internal Financial Control” policies. This is deemed to be an essential building block to both improve the financial viability of the Coop, to provide solid risk aversion (litigation and otherwise) and will likely provide good information around the communication and organizational structure of Karma and the role(s) of committees in that structure.
- Spoke about the need for financially interested members of the Board attending our meetings for the purposes of succession planning.
- See attached Budget.
- Recommendation that no increases be approved for the upcoming fiscal year without solid business case --- template could be developed by the committee - however, increases in expenditures must be offset by increases in revenue (ie. Don’t spend it until you have it).
6D. Food Issues Committee (Justin)
Report submitted:
Nothing to report
NOTE: The food issues committee report will be submitted late because of a rescheduled meeting.
6E. Member Labour Committee (Aysa & Lachlan)
Report Submitted
Dates of last meetings: May 29-30 and June 8, 2004
Date of next meeting: TBA
Action Items Completed:
- The switch-over to the new membership system and new membership cards was made at the end of May with minimal chaos!
- Meetings with relevant staff (Sara Pulins, Sarah Fairley, and Marilou Lawrence) took place to allocate responsibilities for a monthly reconciliation procedure over the summer.
- A second run of the Special Issue was approved (200 more copies), as the first one was taken up by the members. This will come out of the ML budget.
Action Items Not Completed:
- Discussion of the future format/status of the ML committee.
- Evaluation of the resources needed to conduct a monthly reconciliation will be ongoing over the summer.
Announcements to the board and committees:
- We had a very smooth transition to the new system last month, thanks to the really hard work of members of the ML committee, Sara Pulins, and other participants (thank you Graeme and Ian Hussey!). There has been no feedback actively directed towards the Committee at this point (through letters or e-mail) and our members appear to be adjusting to the new system. I’m sure that Sarah Fairley will be able to give a better evaluation of in-store reactions.
Questions for the board:
- As has been raised by a letter to the Chronicle by one of our members, the status of the changes that were made continue to be related to the “Membership Policy and Regulations Document” in an unclear way. Is it feasible to resolve this soon or not?
Other Notes:
- The future of the committee will need to be on the Board’s agenda over the next several months, or at least by the fall - issues like if the committee should be a “work-group” under staff supervision or not, and/or if new changes to member labour regulations should be investigated by an on-going standing committee with this type of work as part of its mandate. The committee can have its own discussion on what its members would like to do, but the guidance of the Board on this topic seems necessary.
Discussion
The question in the Member Labour Committee report was tabled until the next meeting when Lachlan is present.
6F. Orientation Committee (Ed)
Report submitted:
Nothing to report.
6G. Property Management and Planning Committee (Grif)
Report Submitted
Date of last meeting: Not Applicable
Date of next meeting: Not Applicable
Nothing to report.
6H. Promotions Committee (Andy)
Report Submitted
Date of last meeting: May 10th. No meeting in June as there were 6 events.
Date of next meeting: Second week of July
NOTE: There are two attached documents that pertain to the promotions committee. The Promotions Committee-Draft Event Calendar and the Promotions Committee-Budget Meeting Minutes.
Action Items Completed:
- Up to date Calendar, included
- Budget process, included
Announcements to the board and committees:
- Non-member shopping day. Monday night nobody showed. Gleaner not delivered until second or third week in June. Advert previous $125, now going to be $90 as an addition to correct.
- Koffee Klatch on sugar addiction. All Karma members. 9 Members showed. Evaluation: Election campaign, summer and rainy night.
- Hiatus for Summer
- September: Alexander technique (posture)…Tanya Bernard
- October: pending, maybe herbalism.
- Sat 5th June Bike Day. Well attended, Karma members vs. non-karma members unknown, noon-16.00hrs.
- Sat 5th June Harbourfront Community Centre (Bathurst). Moderately attended. Suchot brought her own product. Made connection with Community Kitchen, based Bathurst and Harbourfront. Promotions Committee looking at outreach to this organisations. Maybe they wish to by our product.
- NOTE: We should perhaps recognise that many Karma members do see Karma come out to these events. We also reconnect with lapsed members.
Questions for the board:
- Other organisations wish to connect with Karma. Hillcrest community in motion interested in develop relationship with Karma and encouraging Karma to be the store of choice for local restaurants, Seaton Village residents Association need to see Karma.
- How can Promotions Committee have access to web and web committee? Michelle to follow up with web committee chair.
- in the setting of corporate rates, can we organise a non-profit rate…i.e. Non-tax.
Discussion
In response to the question by the Promotions Committee about corporate rates, Sarah clarified that Karma does not have a corporate rate and suggested that the board may want to revisit the issue to determine if it was something that should be pursued and established. Graeme noted that the question might be one to consider in the context of developing a strategic plan for Karma. Aysa said she had heard Karma did have one corporate member. Sarah said she would find if this was still the case.
Discussion related to questions contained in the committee report was tabled as Andy had to leave early.
6I. Web Committee (Aysa)
Report submitted:
Date of last meeting: May 25, 2004
Date of next meeting: June 29, 2004
Action Items Completed:
- Switched Web hosting service provider to ZON, via Karma member Jason Diceman's company CoopTools. All Web files and email accounts have been transferred to the new host server and everything appears to be working properly.
- Emailed all karmacoop.org email users with an explanation of the change and new instructions for accessing accounts.
- Renewed domain name registration with OpenSRS via Web Networks, our old hosting service provider, due to a glitch in switching to DomainsAtCost as planned.
- Posted March and April board meeting minutes to the site.
- Added and updated site content as requested by various board and committee members.
Action Items Not Completed:
- Split News and Events into two separate pages on the site, and provide interface to Promotions Committee for updating the Events page.
- Confirm HTML coding conventions for site editors.
- Determine training needs for the new email setup and provide it as required.
Announcements to the board and committees:
- Jason Diceman will provide some Web support services to Karma in the form of member labour.
- Email sent to webmaster@karmacoop.org is now received by all Web Committee members. Whoever responds first will cc the rest of the committee so everyone is aware of the action taken.
Discussion
Aysa noted that the committee would be making changes to email accounts and will contact the individuals and committees affected. It will also be setting up committee lists (for example, one address that goes to all board members).
Sarah and the committee discussed getting a member for IT support as it was outside the mandate and resources of the committee. Jason suggested the board or committee help establish specific requirements and duties.
6J. Supervisory Committee (Graeme)
Report submitted:
Date of Last Meeting: May 6, 2004
Date of Next Meeting: N/A
Action Items Not Completed:
- New GM contract
- The development of the general manager performance review has started. The performance review is scheduled for September 2004.
7. General Manager's Report (Sarah)
Report submitted:
Payments to the receiver general are up to date.
Retail sales tax and WSIB payments are up to date.
Sales:
- The sales appear to be above last years sales for the month of June.
- Sales are expected to be $125 000.00 or greater for the month of June.
Staff:
- Sasha Sefter resigned from his clerk position on June 5th.
- 2 new clerks have been hired
- Greg Miller has accepted a part time produce clerk position
- Christine Delay has accepted a temporary grocery clerk position for the duration of the summer
- Christine and Greg’s first day was June 3rd
- There are no concerns with staff absenteeism to report.
Capital Changes
- There are no capital changes to report.
Operational Changes
- There are no significant operational changes to report.
Member Labour:
- Member labour turn out for in-store work has been poor through June.
- Sara Pulins is working on strategies to improve member labour turnout this summer.
Miscellaneous Items:
- Inventory proceeded very smoothly this year.
- We had fewer members working on the inventory counting this year, but that did not appear to slow down the process.
- The auditor found that the counting was done with sufficient accuracy.
- Final inventory totals will be available by early July at which point May and Year End financial statements will be adjusted.
- There have been very few complaints or concerns from members related to the recent changes to membership policy.
- 34 members have chosen to take advantage of the flat fee option for non-working members and others have expressed interest in paying the flat fee in the future.
- Due to difficulty finding members able to assist in the analysis of the 2003 data, or the writing of the 2004 data I will be paying someone who is not a member to provided survey writing services to ensure that we are able to conduct another survey in September. Costs up to this point have been limited to $200.
Announcements and Questions to the board and committees:
- None to report
Action Items:
- None to report
Discussion
Sarah added that she had hired a member for pay to work on the member survey. She noted it was an example of a situation where having an outsourcing policy in place for the co-op would be useful.
8. In-Camera Session
9. Adjournment
Agreement by consensus to adjourn.