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Monday, April 19, 2004 (7pm) MINUTES APPROVED
Board
Present: Graeme Hussey (President/Board Chair, Human Resources Committee Liaison), Andy Summers (Vice President, Promotions Committee Liaison), Geoff Webb (Treasurer, Finance Committee Liaison), Christie Stephenson (Secretary, Annual General Meeting Committee Liaison), Anil Reddi (Chronicle Committee Liaison), Justin McNabb (Food Issues Committee Liaison), Lachlan Story (Member Labour Committee Co-Liaison).
Regrets: Grif Cunningham (Maintenance Committee Liaison), Ed Fielding (Orientation Committee Liaison), and Aysa September (Web Committee Liaison, Member Labour Committee Co-Liaison)
Staff
Present: Sarah Fairley (General Manager)
Guests
Present: Jason Diceman (AGM Committee Chair)
1. Approval of Agenda
Agreement by consensus to approve the agenda with the addition of an in-camera item.
2. Correspondence and Announcements
Graeme indicated he had not received any correspondence from members. Christie noted there had been no email messages sent to the board.
3. Minutes
Agreement by consensus to approve the minutes.
4. In-Camera Session
Discussion under this item remains confidential. Sarah agreed to file the minutes of this session.
5. Committee Reports
5A. AGM Committee (Christie)
Report submitted:
Date of last meeting: NA
Date of next meeting: NA
Action Items Completed:
- Committee has been corresponding by email but not yet met
Action Items Not Completed:
- Bringing a proposal forward by Jason Diceman (committee chair) to conduct a constitutional update.
Discussion
Jason Diceman, the AGM committee chair and a co-op development consultant, gave a presentation to the board outlining a strategy for Karma to “recognize, refine and document the current and potential structure of the organization.” He outlined the project goals, deliverables, action steps, keys to success and limits on the proposal scope. He also demonstrated the technology tools he is suggesting Karma adopt to undertake the process.
Graeme suggested talking to the web committee and others affected to ensure co-operation and to avoid the perception of ‘stepping on toes’.
Sarah asked for assurance that Karma would retain control and ownership over all documentation. Jason confirmed that would be the case and noted that at the end of the project (and his involvement) that he could continue to host / provide services for a minimal fee or download / transfer the files to another location for Karma.
When Jason suggested that surveying might be part of the bylaw development strategy, Sarah raised concern about survey fatigue and noted that the board had identified the membership survey as a priority. She suggested considering potentially combining the two.
Graeme asked about the project budget and Jason estimated it could be done in the range of $1-3k, depending on the scope.
Geoff suggested that Jason identify the portion of the work that could be undertaken in his role as AGM chair for work credit hours and how much of it would fall outside of that in terms of hours and other costs.
Jason left the meeting and it was agreed that there was support for his proposal and for him investigating obtaining a grant for required funding.
5B. Chronicle Committee (Anil)
No report submitted
Discussion
Anil noted he had been unable to attend the meeting. Lachlan reported that he had attended as part of the process around developing the member labour issue.
5C. Finance Committee (Geoff)
Report submitted
Date of Last Meeting: March 27, 2004
Date of Next meeting: April 24, 2004
Action Items Not Completed:
- Past financial results analysis and summary. For budget projecting and financial planning.
Announcements to the board and committees:
- Have operationalized committee roles and responsibilities.
Financial Statement for April 2004
5D. Food Issues Committee (Justin)
Report submitted:
Date of Last Meeting: April 12, 2004
Date of Next meeting: May 10, 2004
Action Items Completed:
- The text has been finalized for approaching Karma's suppliers for the purpose of researching their products.
- There have been many changes in the personnel of the FIC in recent months. At our last meeting, the committee took a long look at our goals. We are in the process of reevaluating what we wish to accomplish and what resources will be necessary. All agreed that the main focus of FIC would be on completing the Product Rating System.
- Experts outside of the committee are evaluating the Product Rating System. Their feedback will be valuable in moving forward.
Announcements to the board and committees:
- Anil and Garrett have agreed to co-chair the FIC.
- John Viktorin has moved on to a new position in Karma. Thanks go to John for all his great work!
Questions for the board:
- What is Karma's policy around accepting/rejecting new committee members?
Discussion
Graeme indicated that Karma did not currently have a policy around accepting/rejecting new committee members but there was a practice of committees determining this based on their membership needs. He also noted that a committee was able to refuse a new member based on those needs.
5E. Maintenance Committee (Grif)
Report submitted:
Date of last meeting: NA
Date of next meeting: NA
No items to report since last meeting.
Discussion
Sarah reported on behalf of Grif that the Maintenance Committee is undergoing a transition in terms of its mandate and responsibilities. She said responsibility for store repairs and maintenance are being undertaken by a work group led by member Kai Kruger and supervised by herself and staff for ad hoc member labour hours. There was agreement that there is a need for the committee to refocus on capital projects planning and expenditure, and that it would make sense for the committee to be named to reflect that mandate.
5F. Member Labour Committee (Aysa & Lachlan)
Report Submitted
Dates of last meetings: March 26 and April 14, 2004
Date of next meeting: April 28, 2004
Action Items Completed:
- Work Card Design sub-committee formed and currently working on task.
- Wrote ML article in current Chronicle, and with David Howard designed an add for the Special Issue that appeared in the same issue.
- Met with Chronicle Committee to discuss the upcoming Special Issue. Meeting went well.
- Membership policy and regs. document revised and (finally!) forwarded to Andy
Action Items Not Completed:
- Writing and soliciting content for Special Issue is my current project
Announcements to the board and committees:
- Work is proceeding on the implementation plan on schedule for our June 01st date.
Questions for the board:
- ML funding for implementation plan possibly needed in a few areas: posters, a mail-out, extra staff hours.
Discussion
Lachlan reported there was a suggestion to mail out inserts of the member labour issue of the Chronicle to members who don’t pick it up from the store.
Agreement by consensus to approve $250 for expenditure to mail the Chronicle member labour issue inserts at the end of June. The money will come out of next year’s budget.
5G. Orientation Committee (Ed)
Report submitted:
Date of last meeting: NA
Date of next meeting: April 19, 2004
Action Items Not Completed:
- Will discuss the pending member labour changes as they relate to the orientation at the meeting.
5H. Promotions Committee (Andy)
No Report Submitted
Action Items Not Completed:
- Open house sign up sheet for open houses
Discussion
Andy reminded members about the craft sale. Justin, Geoff, Anil and Christie said they would be able to attend.
Survey Committee (Sarah)
Report Submitted
Date of last meeting: April 14, 2004
Date of next meeting: Mid May
Action Items Completed:
- Staff provided guidance about what sorts of information they would like to draw from the survey.
Action Items Not Completed:
- Aysa September will continue with the analysis of the data from the 2003 survey.
- Guidance is still wanted from members of the Board and from other committees on the uses of the 2003 survey results.
- Aysa will provide the board with copies of the preliminary data. Members of the Board are requested to communicate with Aysa regarding any information that they (or their committees) would like to draw from the survey.
- The survey will be conducted in September and will be very similar to the 2003 survey.
Announcements to the board and committees:
- Detailed survey analysis of the 2003 survey will be provided to the Board, Committee and Staff in June or July.
- Detailed survey analysis will be posted on Karma’s web site in July or August.
- The committee has decided to refrain from wide publicity of the survey results in the August Chronicle because of concern about influencing the results of the 2004 survey.
- A report to the membership (on the 2003 survey results) will be made at, or distributed prior to the 2004 AGM.
Other Notes:
- Of the three original members of this committee, only one is able to make a strong commitment to working on the 2004 survey.
- Sarah Fairley, GM, will continue on the committee, and will act as Chair and Liaison until a more suitable arrangement can be made.
- Aysa September, will likely continue in some capacity, on the committee
- The committee is looking needs two to three new members.
Questions to The Board:
- The 2003 survey focused largely on shopping patterns and shopping experience. Would the Board and its committees like to broaden the scope of the survey to collect more data on a broader range of co-op issues?
- Should the Survey Committee be made:
- A standing committee of the Board of Directors with a member of the board of directs serving as liaison or
- A committee under the supervision of the GM?
Discussion
Graeme expressed support for the proposal that in addition to investigating shopping patterns and experiences, to expand the survey scope to collect more data on a broader range of co-op issues. Other board members agreed.
Sarah noted the questionnaire should be finalized in July.
There was a discussion as to whether there should be a survey committee or if the board should direct Sarah to oversee the work. There was a feeling that Sarah should pursue it given board members’ existing priorities and the capacity that would be required to develop another committee.
5J. Web Committee (Aysa)
Report submitted:
Date of last meeting: 18 March 2004
Date of next meeting: 29 April 2004
Action Items Completed:
- Added all available missing board minutes to the site.
- Posted answers on the Frequently Asked Questions page.
- Created a password-protected folder on the server for the Food Issues Committee.
Action Items Not Completed:
- Proposal for a potential partnership with Toronto FreeNet was not completed. The member who suggested it is away for 3 weeks.
- Implement interface for Promotions updates to the site.
- Design and implement interface for posting Member Labour shifts to the site.
- Investigate Web hosting services and decide whether to upgrade or switch providers by May 31.
5K. Human Resources Committee (Graeme)
Report submitted:
Date of Last Meeting: March 29, 2004
Date of Next Meeting: May 6, 2004
Actions Items Completed:
- Added one committee member, John Viktorin
- Set committee roles
- Began initial steps in the development of a human resources policy manual
- Developed a new human resource structure and budget
Action Items Not Completed:
- Reviewing committee mission statement
- Hoping to add a second committee member
- Supporting GM to implement new human resources structure
6. Executive Reports
6A. President (Graeme)
Report submitted:
Action Items Completed:
- Wrote Chronicle Article
- Organized and facilitated Committee Retreat
- Developed finance committee manual-draft
- Reviewed and commented on food issues metrics
Action Items Not Completed:
- Follow-up from in-camera session at last meeting
- Conducting research on policy governance for possible Karma implementation
- Working with Elaine and GM on Karma brochure and marketing tools
- Follow-up from committee retreat
Announcements to the board and committees:
- I will be away in Vancouver from April 23 until May 3, 2004. Limited email access. Contact Andy with any board needs.
6B. Vice President (Andy)
No Report submitted
Andy indicated he would resend the policies document he developed. He asked that people respond by email using Reply All or could be in contact with him individually by email or phone.
He asked that he and the Promotions Committee be cc.ed on any developments of the AGM Committee.
6C. Treasurer (Geoff)
Report submitted
See attached spreadsheet.
Announcements to the board and committees:
- A pretty good month - sales high, good net income
- Total expenses are up compared to last February, but are about average over the year
- GP% is above 20% for the second month in a row
- Wages up compared to February, but average cost per day remains unchanged compared to February
- Bank charges artificially low, not all bank charges were known at time of report
- Hydro charges are very high
6D. Secretary (Christie)
Report submitted:
Action Items Completed:
- Draft March 2004 board meeting minutes and distributed to directors for review
- Amended February 2004 board meeting minutes, distributed electronically to board members and submitted for website posting
- Attended committees retreat/meeting
- Checked board@karmacoop.org account for messages intended for the board
Action Items Not Completed:
- Have not yet met with the member undertaking the inventory project
7. General Manager's Report (Sarah)
Report submitted:
The receiver general has been paid.
PST and WSIB payments are up to date.
Sales & Expenses:
- The sales appear to be above target for the month of April. Budgeted sales for April are very low. Sales will exceed the budgeted amount for the month of April, and expected to be consistent with the sales trends of the last few months.
- The expenses appear to be on target for the month of April.
Staff:
- Naomi Fance [Grocery Clerk] will be resigning her position in late May after one year of employment. Naomi is resigning her position in order to pursue personal interests.
- One permanent part-time Grocery Clerk vacancy has been posted externally. Hiring will be complete by early May.
- A part-time temporary Clerk position may also be needed for to cover vacations over the summer, but this has yet to be determined.
- Absence due to illness was low in March and the first half of April.
- There were no instances of absenteeism in March or the first half of April.
Capital Changes
- There are no- capital expenditures to report.
Operational Changes
- There are no operational changes to report.
- Payment options at Karma will be expanded to include Debit and credit cards. Increasing bank charges for cash deposits, as well as member interest (as indicated in the member survey) are the primary reasons for introducing this change. The new payment options will be introduced in August (after staff, cashiers and members have had time to adjust to the member labour changes). Karma will not accept payment by cheques starting in September.
Member Labour:
- The web committee is setting up a member labour page on Karma's web site. The Member Labour Co-ordinator will use this page for general job postings. The page will not be used to post day to day vacancies in the member labour schedule.
- There continues to be a shortage of daytime cashiers
Miscellaneous Items:
- The application to Metro Credit Union for a line of credit will be submitted Tuesday April 20th.
Announcements and Questions to the board and committees:
- Nothing to report
Action Items:
- Nothing to report
8. Business Arising
Agreement by consensus to adjourn.